Privacy Policy

Last updated: 2026-06-07  ·  Governing law: Arab Republic of Egypt

1. Who We Are

Masaar Media ("we", "us", "our") is a digital marketing agency operating in the Arab Republic of Egypt, reachable at hello@masaar-media.com and masaar-media.com. We manage organic social media content on behalf of business clients ("clients") who retain full ownership of their social media accounts.

This Privacy Policy explains what personal data we collect, why we collect it, how we protect it, and what rights you have over it. It applies to: (a) visitors who submit our website's register-interest form, and (b) clients who connect their social media accounts to our publishing platform.

2. Data We Collect

A. Website visitors — register-interest form

B. Clients — social account integration

When a client connects a social media account to our platform, we collect and store only what is strictly necessary to publish content on their behalf:

C. What we do NOT collect

3. Why We Collect It — Purpose and Legal Basis

We do not use any collected data for advertising, profiling, or sale to third parties.

4. Storage and Protection

Data is stored on servers accessed only by authorised Masaar Media personnel. OAuth access tokens are stored in encrypted form at rest. Access to stored tokens is restricted to the publishing subsystem that uses them to make API calls; they are not accessible to any marketing, analytics, or reporting function.

We apply the following minimum controls:

Interest form email addresses are stored in our form-processing service (currently Formspree; see Section 6 for third-party details) and in our internal client-enquiry log. They are retained until you request deletion or until the enquiry is resolved and no ongoing relationship exists, whichever is sooner.

Client OAuth tokens are retained for as long as the client account remains active with Masaar Media. Upon termination of the client relationship (see Terms of Service), tokens are deleted within 30 days unless a shorter period is agreed in writing.

5. Third-Party Platforms

Our service involves the following third-party platforms. Each has its own privacy policy governing their processing of data:

We do not sell, rent, or trade personal data with any third party for commercial purposes.

6. Your Rights

You have the following rights regarding your personal data:

To exercise any of these rights, email hello@masaar-media.com with the subject line "Data Request". We will respond within 30 days.

Token revocation for social platforms:

Clients may revoke our platform's access to their social media accounts at any time directly through the platform's native settings, independently of contacting us:

Revoking access via the platform immediately invalidates the stored token and stops all automated posting to that account.

7. Analytics and Cookies

The Masaar Media website (masaar-media.com) currently uses no first-party analytics cookies. Infrastructure providers (Vercel, Cloudflare) may collect standard server-side access logs as described in Section 5. We do not deploy Google Analytics, Meta Pixel, or TikTok Pixel on our own agency website (masaar-media.com). Tracking pixels are deployed only on client campaign landing pages at client-specific subdomains, under separate arrangements with those clients.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. We will notify active clients of material changes by email at least 14 days before the change takes effect. Continued use of our services after that date constitutes acceptance of the revised policy.

9. Governing Law and Contact

This Privacy Policy is governed by the laws of the Arab Republic of Egypt. Any disputes arising from this policy are subject to the exclusive jurisdiction of Egyptian courts.

For privacy-related questions, data requests, or deletion requests, contact us at: